Terms of Service

Our Terms of Service was last updated on 3/6/2026

These Terms of Service ("Terms") govern your use of the Exec Interview Edge website and services. By accessing the website or purchasing services, you agree to these Terms. If you do not agree with these Terms, please do not use the website or services.

HI THERE

Welcome to our Privacy Policy! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.

Services

Exec Interview Edge provides professional coaching and advisory services related to executive job interviews, career positioning, and offer negotiation.

Services may include:

  • Interview preparation and strategy

  • Development of interview stories and messaging

  • Mock interviews and feedback

  • Offer evaluation and negotiation guidance

  • Other related advisory services

All services are educational and advisory in nature.

BASICALLY...

“Personal Information” is information someone can use to identify you.

No Employment Guarantee

Exec Interview Edge does not guarantee:

  • Job offers

  • Interviews

  • Employment outcomes

  • Salary levels or compensation increases

Career outcomes depend on many factors beyond our control, including market conditions, employer decisions, and client performance.

Client Responsibilities

Clients agree to:

  • Provide accurate and truthful information

  • Participate actively in coaching sessions

  • Implement recommendations at their own discretion

Exec Interview Edge is not responsible for outcomes resulting from inaccurate or incomplete information provided by clients.

We rely on you to bring an understanding of the requirements for the job you are applying for including the key accomplishments and credentials that are important for your prospective employer to take away from your interviews.

For cases where Exec Interview Edge will create interview stories for you, we rely on you to provide clear and relevant accomplishments and supporting details. The better the inputs you provide us, the better the outputs we can create.

Payments

All services must be paid for in advance unless otherwise agreed.

Payments are processed through third-party payment providers such as Stripe. Exec Interview Edge does not store full credit card information.

Prices for services are listed on the website or checkout pages and may change at any time for future purchases.

Refund Policy

All payments are final and non-refundable except as expressly provided in this Section.

Clients who purchase mock interviews or offer negotiation strategy sessions may be eligible for a full refund only if both of the following conditions are satisfied:

  • The client is dissatisfied with the service provided during the first coaching session; and

  • The client provides notice to Exec Interview Edge via email to Info@ExecInterviewEdge.com within 24 hours of completion of that first coaching session.

If both conditions are not met, no refund will be issued. Services without a 1:1 coaching component are non-refundable. Except as stated above, all purchases are final.

Scheduling and Rescheduling

Clients are responsible for attending scheduled sessions. If you need to reschedule, reasonable advance notice is requested. Missed sessions without notice may be considered completed.

If a client purchases more than one 1:1 coaching session as part of a package, such as three mock interviews, all sessions must be scheduled and completed within 60 days of purchase. Any sessions not completed within 60 days of purchase will be forfeited and will be considered completed for purposes of the package.

Intellectual Property

Except for customized interview preparation materials or offer negotiation deliverables created specifically for a client (such as interview story scripts or messaging developed for the client’s personal job search), all materials provided by Exec Interview Edge — including frameworks, documents, worksheets, templates, and other resources — remain the intellectual property of Exec Interview Edge.

These materials are provided for personal use only and may not be:

  • redistributed

  • resold

  • reproduced or copied for commercial use

  • used to create competing coaching or training services

Customized materials prepared for a client’s interview preparation may be used by the client for their personal job search.

Limitation of Liability

To the maximum extent permitted by law, Exec Interview Edge shall not be liable for:

  • indirect or consequential damages

  • lost income or employment opportunities

  • decisions made by employers or recruiters

Clients remain solely responsible for their own career, interviewing, and negotiation decisions and for how they use any guidance or recommendations provided by Exec Interview Edge.

Our total liability related to any service shall not exceed the amount paid for that service.

Website Use

You agree not to:

  • use the website for unlawful purposes

  • attempt to disrupt or interfere with website operation

  • attempt to gain unauthorized access to systems or data

Third Party Services

Our website or services may include links to third-party platforms or tools (such as scheduling software or payment processors). Exec Interview Edge is not responsible for the practices or policies of those third parties.

Contact Information

If you have questions about these terms, you may contact us at: Info@ExecInterviewEdge.com.

Governing Law

These Terms shall be governed by and interpreted according to the laws of the United States and the state of North Carolina, without regard to conflict of law principles.

Changes to These Terms

Exec Interview Edge may update these Terms from time to time. Updated terms will be posted on this page with the revised effective date.

Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.